HPE 5 year Foundation Care Call to Repair ML310e Gen8 v2 Service

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  • 5 year Foundation Care Call to Repair ML310e Gen8 v2 Service
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SKU #: U2FT4E
UNSPSC #: 81111811
More Information
Number of years 5 year(s)
SKU U2FT4E
Manufacturer HPE
Availability Y
Features
License term in years5 year(s)
Service time (hours x days)24x7
Phone supportYes
Response time6 h
CompatibilityML310e

For products covered by Foundation Care, HPE offers three distinct service levels:

HPE Foundation Care NBD Service
HPE Foundation Care 24x7 Service
HPE Foundation Care CTR Service

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Features
License term in years5 year(s)
Service time (hours x days)24x7
Phone supportYes
Response time6 h
CompatibilityML310e

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