Cisco 9821 IP phone Black 6 lines IPS Wi-Fi

Login for pricing
xOut of Stock
Contact your account manager
  • Wireless Phone 9821
  • Bundle
  • Carbon Black
Add to Compare
SKU #: WP-9821-BUN-K9
EAN #: 0889728751650
UNSPSC #: 43191511
More Information
SKU WP-9821-BUN-K9
EAN 0889728751650
Manufacturer Cisco
Availability Out of Stock
Features
Integrated voicemailYes
Handset typeWireless handset
Device lockYes
Volume controlButtons
Product colourBlack
Technical details
Integrated voicemailYes
Handset typeWireless handset
Device lockYes
Volume controlButtons
SpeakerphoneYes
Power
Battery voltage4.35 V
Battery typeBuilt-in
Battery technologyLithium-Ion (Li-Ion)
Battery capacity2060 mAh
Design
Product typeIP Phone
Handset typeWireless handset
Device lockYes
Product colourBlack
Phone features
Lines quantity6 lines
Speed diallingYes
RedialingYes
Conference callYes
Caller IDYes
Call waitingYes
Call holdYes
Call forwardingYes
Management features
Integrated voicemailYes
Volume controlButtons
Display
Display resolution240 x 320 pixels
Display diagonal6.1 cm (2.4")
DisplayIPS
Audio
Voice codecsG.711, G.722, G.722.2, G.729A, G.729B, iLBC, OPUS
SpeakerphoneYes
Noise reductionYes
Microphone muteYes
Network
Networking standardsIEEE 802.11a, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11b, IEEE 802.11d, IEEE 802.11e, IEEE 802.11g, IEEE 802.11h, IEEE 802.11i, IEEE 802.11k, IEEE 802.11n, IEEE 802.11r, IEEE 802.11v
Bluetooth version5.4
Wi-Fi standards802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax)
Wi-FiYes
Supported network protocolsSession Initiation Protocol (SIP)
Quality of Service (QoS) supportYes
Ethernet LANYes
BluetoothYes
Bluetooth Low Energy (BLE)Yes
Colour
Product colourBlack
Microphone
Microphone muteYes
Ports & interfaces
USB 2.0 ports quantity1
Battery
Battery voltage4.35 V
Battery typeBuilt-in
Battery technologyLithium-Ion (Li-Ion)
Battery capacity2060 mAh
Operational conditions
Storage temperature (T-T)-30 - 60 °C
Operating temperature (T-T)-10 - 50 °C
Operating relative humidity (H-H)10 - 95%
Weight & dimensions
Width56 mm
Depth17 mm
Height132 mm
Weight168 g
Packaging content
Number of handles included1 pc(s)
The Cisco® Wireless Phone 9821 brings new power and flexibility to the 9800 Series, purpose-built for the fast-paced demands of frontline and mobile workers. Running on PhoneOS with Wi-Fi 6E, it delivers robust, secure business calling for both on-premises and cloud-based environments. Its shared-ready design—featuring swappable batteries and AI-driven noise removal—ensures reliable communication, keeping teams connected and productive even in the most challenging, high-noise settings.

With 72% of organizations relying on frontline workers, the 9821 is the essential tool for clinicians in healthcare, warehouse staff in manufacturing, and associates in retail and hospitality. The device is built to endure, featuring an IP54-rated, MIL-STD-8

10 tested exterior that resists dust, water, and shock. Its tactical, glove-friendly buttons ensure reliable operation in demanding environments, while safety is integrated into the core of the experience—with a dedicated action button, push-to-talk, and fall detection, staff have the rapid response capabilities they need to work with confidence.

For IT teams, the 9821 streamlines operations by integrating seamlessly into existing workflows through Zero Touch Provisioning and unified management via Cisco Control Hub. Beyond simplifying deployment and eliminating complex onboarding cycles, the device ensures enterprise-grade security with Transport Layer Security (TLS) 1.3 and Trusted Platform Module (TPM) 2.0. Because the phone is designed to function exclusively within your secure workplace infrastructure, it also acts as a natural deterrent against theft, providing IT with both peace of mind and comprehensive visibility across the entire fleet.
Features
Integrated voicemailYes
Handset typeWireless handset
Device lockYes
Volume controlButtons
Product colourBlack
Technical details
Integrated voicemailYes
Handset typeWireless handset
Device lockYes
Volume controlButtons
SpeakerphoneYes
Power
Battery voltage4.35 V
Battery typeBuilt-in
Battery technologyLithium-Ion (Li-Ion)
Battery capacity2060 mAh
Design
Product typeIP Phone
Handset typeWireless handset
Device lockYes
Product colourBlack
Phone features
Lines quantity6 lines
Speed diallingYes
RedialingYes
Conference callYes
Caller IDYes
Call waitingYes
Call holdYes
Call forwardingYes
Management features
Integrated voicemailYes
Volume controlButtons
Display
Display resolution240 x 320 pixels
Display diagonal6.1 cm (2.4")
DisplayIPS
Audio
Voice codecsG.711, G.722, G.722.2, G.729A, G.729B, iLBC, OPUS
SpeakerphoneYes
Noise reductionYes
Microphone muteYes
Network
Networking standardsIEEE 802.11a, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11b, IEEE 802.11d, IEEE 802.11e, IEEE 802.11g, IEEE 802.11h, IEEE 802.11i, IEEE 802.11k, IEEE 802.11n, IEEE 802.11r, IEEE 802.11v
Bluetooth version5.4
Wi-Fi standards802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax)
Wi-FiYes
Supported network protocolsSession Initiation Protocol (SIP)
Quality of Service (QoS) supportYes
Ethernet LANYes
BluetoothYes
Bluetooth Low Energy (BLE)Yes
Colour
Product colourBlack
Microphone
Microphone muteYes
Ports & interfaces
USB 2.0 ports quantity1
Battery
Battery voltage4.35 V
Battery typeBuilt-in
Battery technologyLithium-Ion (Li-Ion)
Battery capacity2060 mAh
Operational conditions
Storage temperature (T-T)-30 - 60 °C
Operating temperature (T-T)-10 - 50 °C
Operating relative humidity (H-H)10 - 95%
Weight & dimensions
Width56 mm
Depth17 mm
Height132 mm
Weight168 g
Packaging content
Number of handles included1 pc(s)