Important Update: Multi-Factor Authentication (MFA)
Over the next month, we will be enhancing account security by updating MFA requirements. All users will initially authenticate using a verification code sent via email. Additional options, including authentication apps, passkeys and eventually, single sign on, will also be available. If you experience any issues with this update or accessing your account, please contact your account manager. Thank you for your cooperation.

HP 4 hours of GSE service with no travel expenses - SOW must be completed before purchase

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In Stock
1000 available
  • 4 hours of GSE service with no travel expenses - SOW must be completed before purchase
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SKU #: U0QS1E
EAN #: 4058154345726
UNSPSC #: 81111818
  • Remote problem diagnosis and support
  • Onsite hardware support
  • Replacement parts and materials
  • Coverage window
  • Onsite response time for hardware support
  • Work to completion
  • Escalation management
  • Access to electronic support information and services
  • Electronic remote monitoring and support, standard configuration
More Information
SKU U0QS1E
EAN 4058154345726
Manufacturer HP
Availability In Stock
PDF URLs View PDF
Features
Number of years1 year(s)
Response time9 h
Supplier features
Warranty typeS
Warranty coverageWarranty independent
Support typeRemote technical assistance
Service methodPhone
Response timeScheduled
Place of serviceRemote
DurationNot applicable
Coverage period12 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Technical details
Number of years1 year(s)
Response time9 h
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
Number of years1 year(s)
Response time9 h
Supplier features
Warranty typeS
Warranty coverageWarranty independent
Support typeRemote technical assistance
Service methodPhone
Response timeScheduled
Place of serviceRemote
DurationNot applicable
Coverage period12 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Technical details
Number of years1 year(s)
Response time9 h