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HP 1 year Post Warranty Return to Depot Notebook Hardware Support
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- 1 year Post Warranty Return to Depot Notebook Hardware Support
SKU #: UD5S9PE
UNSPSC #: 81111818
- Remote problem diagnosis and support
- Repair at HP designated repair center
- Labor, replacement parts, and materials included
- Prepaid return shipment of a functional unit back to your location
- Four to seven business days standard turnaround time (may vary by geographic location)
| Supplier features | |
|---|---|
| Warranty type | P |
| Warranty coverage | Post warranty |
| Support type | Return to depot |
| Service method | Depot repair |
| Response time | Repaired within 3-7 business days |
| Place of service | Offsite |
| Logistics options | Customer carry-in or shipment |
| Duration | 1 year |
| Coverage period | 12 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | Excludes external monitor |
High-quality support
Get remote assistance telephone support to start resolving the issue. Bring your PC to an HP-designated repair center to be repaired or replaced, if the issue cannot be solved remotely.
Purchase this low price solution that covers equipment, repair or replacement, all parts, labor, and return shipment for your PC. HP external Monitor excluded.
Enjoy piece of mind knowing that you got fully covered with 3 years of return to Depot
Reliable, lower-cost alternative to onsite support
For products in non-critical environments, Return to Depot offers an affordable alternative to more costly onsite support.
When your PC is experiencing a problem, you want it fixed. With HP Return to Depot, you can get assistance to resolve most issues by phone or online chat. And for more serious problems, send your unit to an authorized repair center near you. Our expert technicians will diagnose and repair your device within 4-7 business days[1], and we’ll pay for its return shipment – so you can get back to business. Return to Depot is a cost-effective alternative to onsite service, and includes labor, parts, and materials.
| Supplier features | |
|---|---|
| Warranty type | P |
| Warranty coverage | Post warranty |
| Support type | Return to depot |
| Service method | Depot repair |
| Response time | Repaired within 3-7 business days |
| Place of service | Offsite |
| Logistics options | Customer carry-in or shipment |
| Duration | 1 year |
| Coverage period | 12 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | Excludes external monitor |