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APC WOE2YR-AX-26 warranty/support extension
In Stock
9999 available
- 2 years
- on-site
- Warranty Extension for (1) InfraStruXure InRow RC Chilled Water
SKU #: WOE2YR-AX-26
EAN #: 3606487657071
UNSPSC #: 81111818
- Extended warranty provides basic insurance on parts
- 2 year increments of extension parts only
- 24/7 telephone technical support
- Next-business-day delivery of the replacement parts at no extra charge
- Qualified and approved Service Personnel provide 2 scheduled inspection visits
- Labor and travel expenses are included
- A flexible scheduling options for On-site response visit
- Qualified and approved Service Personnel for remedial services
- Parts included
- Available 24/7 scheduling upgrade option
| Features | |
|---|---|
| Service type | Next Business Day |
| Service included | Parts and Labour |
| Number of years | 2 year(s) |
| Type | On-site |
| Service time (hours x days) | 24x7 |
| Compatibility | ACRC100, ACRC101, ACRC103, ACRC301H, ACRC301S, ACRC301SX797 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 2 year(s) |
| Type | On-site |
| Service time (hours x days) | 24x7 |
| Compatibility | ACRC100, ACRC101, ACRC103, ACRC301H, ACRC301S, ACRC301SX797 |
Annual Site visit helps assure your system will perform to the manufacturer specifications. Available on 3 phase and cooling products.
Choose an on site response time that best meets your business requirements and budget
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.
7x24 telephone technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.
7x24 telephone technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
7x24 Upgrade option
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
Annual site visit
Annual Site visit helps assure your system will perform to the manufacturer specifications. Available on 3 phase and cooling products.
Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
Parts included
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
Service Plans Features & Benefits
Serviceability
EcoStruxure Asset Advisor
EcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.
Onsite diagnostics & repair
While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.
Parts included or available at a discount
Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.
Service Summary Report
Provides a detailed report of work performed including recommendations for service to ensure optimal performance
Technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Flexible on site response times
Choose an on site response time that best meets your business requirements and budget
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
7x24 telephone technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
7x24 Upgrade option
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
Annual site visit
Annual Site visit helps assure your system will perform to the manufacturer specifications. Available on 3 phase and cooling products.
Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
Parts included
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
Service Plans Features & Benefits
Serviceability
EcoStruxure Asset Advisor
EcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.
Onsite diagnostics & repair
While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.
Parts included or available at a discount
Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.
Service Summary Report
Provides a detailed report of work performed including recommendations for service to ensure optimal performance
Technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Flexible on site response times
Choose an on site response time that best meets your business requirements and budget
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
| Features | |
|---|---|
| Service type | Next Business Day |
| Service included | Parts and Labour |
| Number of years | 2 year(s) |
| Type | On-site |
| Service time (hours x days) | 24x7 |
| Compatibility | ACRC100, ACRC101, ACRC103, ACRC301H, ACRC301S, ACRC301SX797 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 2 year(s) |
| Type | On-site |
| Service time (hours x days) | 24x7 |
| Compatibility | ACRC100, ACRC101, ACRC103, ACRC301H, ACRC301S, ACRC301SX797 |