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Poly 1 Year ImmersiveCare RP Immersive Studio Flex Media wall only

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  • 1 Year Poly ImmersiveCare RP Immersive Studio Flex Media wall only
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SKU #: I84350155
UNSPSC #: 81111818
  • Escalation Management
  • Incident Management
  • Preventative Maintenance
  • Software Upgrades and Updates
  • Designated Support Portal Access
  • Optional ImmersiveCare Four-Hour Replacement Parts Response
  • Optional ImmersiveCare Onsite Four-Hour Response
  • Poly Elite ImmersiveCare Support Enhancement Option
  • Poly Elite ImmersiveCare Four-Hour Onsite Support Enhancement Option
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SKU I84350155
Manufacturer HP Poly
Availability Out of Stock
PDF URLs View PDF
Features
Number of years1 year(s)
Technical details
Number of years1 year(s)

24x7 help for your Poly ITP solution

With a region-specific telephone number[2] you'll access 24x7 support for your Poly immersive telepresence solution − assisting with diagnosing, configuring, and troubleshooting the Poly products covered by this service.

Get up and running in no time

Poly provides advance hardware replacement[3] for any failed hardware component covered by this service with freight charges covered by Poly for next business day delivery, before you return the faulty one.

Onsite authorized technician

The onsite dispatch of a Poly authorized technician with next business day response[4] is scheduled based on the expected replacement part delivery time. Poly’s technician will coordinate troubleshooting and testing to resolve the problem.

The best fit for companies with deployed Poly immersive telepresence solutions regionally or in select locations. Get 24x7, consistent, expert support for your installations to maximize uptime and usage, gaining a faster return on your investment.[1]
Features
Number of years1 year(s)
Technical details
Number of years1 year(s)