This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our site and services and assist with our promotional and marketing efforts. You can read more about this in our Privacy Policy.
Juniper Advanced Care 1 license(s) 1 year(s)
xOut of Stock
Contact your account manager
- Juniper Advanced Care
SKU #: SVC-ADVCARE
UNSPSC #: 81111818
| SKU | SVC-ADVCARE |
|---|---|
| Manufacturer | Juniper |
| Availability | Out of Stock |
| Features | |
|---|---|
| Web support | Yes |
| Product type | Addon |
| Number of years | 1 year(s) |
| Service time (hours x days) | 8x5 |
| Response time | 4 h |
| Phone support | Yes |
| On-site support | Yes |
| License quantity | 1 license(s) |
| Technical details | |
|---|---|
| Number of years | 1 year(s) |
| Service time (hours x days) | 8x5 |
| Response time | 4 h |
| Phone support | Yes |
| On-site support | Yes |
| License quantity | 1 license(s) |
Juniper Advanced Care Services Datasheet
Service Overview
Juniper Advanced Care provides value-based services designed for small and medium-size enterprise customers who do not have a large IT operations team but require effective, high-touch support from Juniper.
Service Description
Juniper Networks Services provides the support and assistance needed for managing the complexity of technology. The services help keep networks at optimum readiness and able to evolve efficiently in response to business demands.
Juniper Advanced Care includes all the features in Juniper Care, and more, to provide a better customer support experience with enhanced service availability and improved service quality. It helps minimize service disruption and recurring incidents while maximizing network uptime.
With Juniper Advanced Care, customers receive a single point-of-contact technical liaison who provides high-touch support five days a week, up to eight hours each day. The service also includes assistance with high-impact network issues, proactive technical notification, software release upgrade guidance, operational review meetings, knowledge transfer, 24x7 Active Issue Management, expedited access to senior support engineers, accelerated response times, onboarding assistance, and customized reports.
Service Overview
Juniper Advanced Care provides value-based services designed for small and medium-size enterprise customers who do not have a large IT operations team but require effective, high-touch support from Juniper.
Service Description
Juniper Networks Services provides the support and assistance needed for managing the complexity of technology. The services help keep networks at optimum readiness and able to evolve efficiently in response to business demands.
Juniper Advanced Care includes all the features in Juniper Care, and more, to provide a better customer support experience with enhanced service availability and improved service quality. It helps minimize service disruption and recurring incidents while maximizing network uptime.
With Juniper Advanced Care, customers receive a single point-of-contact technical liaison who provides high-touch support five days a week, up to eight hours each day. The service also includes assistance with high-impact network issues, proactive technical notification, software release upgrade guidance, operational review meetings, knowledge transfer, 24x7 Active Issue Management, expedited access to senior support engineers, accelerated response times, onboarding assistance, and customized reports.
| Features | |
|---|---|
| Web support | Yes |
| Product type | Addon |
| Number of years | 1 year(s) |
| Service time (hours x days) | 8x5 |
| Response time | 4 h |
| Phone support | Yes |
| On-site support | Yes |
| License quantity | 1 license(s) |
| Technical details | |
|---|---|
| Number of years | 1 year(s) |
| Service time (hours x days) | 8x5 |
| Response time | 4 h |
| Phone support | Yes |
| On-site support | Yes |
| License quantity | 1 license(s) |