DELL Upgrade from 3Y Basic Onsite to 4Y Basic Onsite

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In Stock
1000 available
  • Upgrade from 3Y Basic Onsite to 4Y Basic Onsite
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SKU #: XNBNMN_3OS4OS
UNSPSC #: 81111818
  • Onsite support after remote diagnosis.
  • Next local business day model for technician arrival (again subject to local business hours and parts/technician availability), local business hours,M-F, not 24x7 onsite.
More Information
SKU XNBNMN_3OS4OS
Manufacturer DELL
Availability In Stock
Features
Web supportYes
TroubleshootingYes
Service typeBasic Onsite
Product typeUpgrade
Service includedParts and Labour
Parts replacementYes
Number of years4 year(s)
Next Business Day (NBD)Yes
Service time (hours x days)8x5
Phone supportYes
On-site supportYes
CompatibilityXPS 14 9440 XPS 16 9640
Technical details
Service includedParts and Labour
Number of years4 year(s)
Next Business Day (NBD)Yes
Service time (hours x days)8x5
Phone supportYes
On-site supportYes
CompatibilityXPS 14 9440 XPS 16 9640
Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. 

*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Features
Web supportYes
TroubleshootingYes
Service typeBasic Onsite
Product typeUpgrade
Service includedParts and Labour
Parts replacementYes
Number of years4 year(s)
Next Business Day (NBD)Yes
Service time (hours x days)8x5
Phone supportYes
On-site supportYes
CompatibilityXPS 14 9440 XPS 16 9640
Technical details
Service includedParts and Labour
Number of years4 year(s)
Next Business Day (NBD)Yes
Service time (hours x days)8x5
Phone supportYes
On-site supportYes
CompatibilityXPS 14 9440 XPS 16 9640