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HP 4 year Active Care Next Business Day Onsite Notebook Hardware Support
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- 4 year Active Care Next Business Day Onsite Notebook Hardware Support
SKU #: U50XME
UNSPSC #: 81111818
- Predictive AI-powered insights and proactive onsite support
- End user alerts and automated IT ticketing
- Remote problem diagnosis and support
- Onsite repair or replacement, anywhere work happens
| SKU | U50XME |
|---|---|
| Manufacturer | HP |
| Availability | N |
| PDF URLs |
View PDF |
| Features | |
|---|---|
| Remote desktop support | Yes |
| Number of years | 4 year(s) |
| Response time | 9 h |
| On-site support | Yes |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In-warranty |
| Support type | Active Care |
| Service method | Onsite and Predictive Support |
| Response time | Next business day response |
| Place of service | Remote and Onsite |
| Duration | 4 years |
| Coverage period | 48 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Technical details | |
| Number of years | 4 year(s) |
| Response time | 9 h |
| On-site support | Yes |
Fast response times
Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
Quickly resolve device issues for users
Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]
| Features | |
|---|---|
| Remote desktop support | Yes |
| Number of years | 4 year(s) |
| Response time | 9 h |
| On-site support | Yes |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In-warranty |
| Support type | Active Care |
| Service method | Onsite and Predictive Support |
| Response time | Next business day response |
| Place of service | Remote and Onsite |
| Duration | 4 years |
| Coverage period | 48 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Technical details | |
| Number of years | 4 year(s) |
| Response time | 9 h |
| On-site support | Yes |
