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HP 3y Next Business Day Response Onsite w/Defective Media Retention RPOS Sol Supp
In Stock
1000 available
- 3y Next Business Day Response Onsite w/Defective Media Retention RPOS Sol Supp
SKU #: UM997E
EAN #: 4580511542993
UNSPSC #: 81111818
- Remote problem diagnosis and support
- HP electronic remote support solution
- Onsite hardware support
- Materials, parts, and return shipping included
- Coverage includes up to 6 POS peripherals
- Escalation management
- Access to electronic support information
- Defective media retention
| SKU | UM997E |
|---|---|
| EAN | 4580511542993 |
| Manufacturer | HP |
| Availability | In Stock |
| PDF URLs |
View PDF |
| Features | |
|---|---|
| Number of years | 3 year(s) |
| Type | On-site |
| HP segment | Business, Enterprise |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Onsite repair |
| Service method | Onsite repair |
| Response time | Next business day response |
| Place of service | Onsite |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional support option | Defective media retention; PC Solution |
| Additional information | Includes coverage for 1 external monitor up to 22" and up to 6 HP peripherals |
| Technical details | |
| Number of years | 3 year(s) |
| Type | On-site |
Support coverage for your entire POS solution
Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).
Help is on the line - or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Stay in control of your data
Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
When hardware issues come up, the sooner you can get running again, the better. Our HP Onsite Solution Support[1] is specially designed for your HP Point of Service products, and includes support coverage for up to 6 attached peripherals, to vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.
| Features | |
|---|---|
| Number of years | 3 year(s) |
| Type | On-site |
| HP segment | Business, Enterprise |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Onsite repair |
| Service method | Onsite repair |
| Response time | Next business day response |
| Place of service | Onsite |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional support option | Defective media retention; PC Solution |
| Additional information | Includes coverage for 1 external monitor up to 22" and up to 6 HP peripherals |
| Technical details | |
| Number of years | 3 year(s) |
| Type | On-site |