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HP 3y Active Care/Wolf Protect and Trace Next Bus Day Response Onsite (models 2021+) DT HW Supp
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- 3y Active Care/Wolf Protect and Trace Next Bus Day Response Onsite (models 2021+) DT HW Supp
SKU #: U05HME
EAN #: 4573595791074
UNSPSC #: 81111818
- HP TechPulse-enabled support features
- Remote problem diagnosis and support
- Next business day onsite hardware support[1]
- A gold standard in data protection
- Hardware-enforced persistent protection
- Quickly locate missing devices
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Bundled Support |
| Service method | Onsite and Predictive - Protect Support |
| Response time | Next business day response |
| Place of service | Remote and Onsite |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional support option | Wolf Protect and Trace |
Fast response times
Optimize uptime by leveraging predictive analytics and proactive insights. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime
Get fast, reliable response and issue resolution as remote work increases. Triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Experience optimal uptime and fast resolutions with HP Support[1,2] for the way people work either in the office or on the go. Add HP Wolf Protect and Trace to reliably protect data, track your fleet of high-end HP devices, and keep unauthorized users from accessing your files and documents on your network.[3,4,5]
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Bundled Support |
| Service method | Onsite and Predictive - Protect Support |
| Response time | Next business day response |
| Place of service | Remote and Onsite |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional support option | Wolf Protect and Trace |
