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DELL Upgrade from 1Y Basic Onsite to 5Y Basic Onsite
In Stock
1000 available
- Upgrade from 1Y Basic Onsite to 5Y Basic Onsite
SKU #: DOL3_1OS5OS
UNSPSC #: 81111818
- This limited hardware warranty covers defects in materials and workmanship in your Dell-branded hardware products, including Dell-branded peripheral products.
- Onsite support only after scripted remote diagnosis (depending on system and location) - technician and/or part is dispatched usually within 1–2 business days after remote diagnosis confirms a covered issue.
- Business Hours only phone, email or chat support (not including support for Software related issues).
- Advanced Exchange (for monitors, docks, some peripherals) – Basic Hardware Service may use next business day Advanced Exchange: Dell ships a replacement unit the next business day after phone/online diagnosis, subject to availability and region.
| SKU | DOL3_1OS5OS |
|---|---|
| Manufacturer | DELL |
| Availability | In Stock |
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | Basic Onsite |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 5 year(s) |
| Service time (hours x days) | 8x5 |
| Phone support | Yes |
| Compatibility | DELL PRO 14 PC14255 DELL PRO 14 PC14250 DELL PRO 16 PC16250 DELL PRO 16 PC16255 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 5 year(s) |
| Service time (hours x days) | 8x5 |
| Phone support | Yes |
| Compatibility | DELL PRO 14 PC14255 DELL PRO 14 PC14250 DELL PRO 16 PC16250 DELL PRO 16 PC16255 |
Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | Basic Onsite |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 5 year(s) |
| Service time (hours x days) | 8x5 |
| Phone support | Yes |
| Compatibility | DELL PRO 14 PC14255 DELL PRO 14 PC14250 DELL PRO 16 PC16250 DELL PRO 16 PC16255 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 5 year(s) |
| Service time (hours x days) | 8x5 |
| Phone support | Yes |
| Compatibility | DELL PRO 14 PC14255 DELL PRO 14 PC14250 DELL PRO 16 PC16250 DELL PRO 16 PC16255 |
