Important Update: Multi-Factor Authentication (MFA)
Over the next month, we will be enhancing account security by updating MFA requirements. All users will initially authenticate using a verification code sent via email. Additional options, including authentication apps, passkeys and eventually, single sign on, will also be available. If you experience any issues with this update or accessing your account, please contact your account manager. Thank you for your cooperation.

DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport

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In Stock
10999 available
  • Upgrade from 1Y Basic Onsite to 3Y ProSupport
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SKU #: L5SL5_1OS3PS
UNSPSC #: 81111818
  • 24x7 direct access to in-region non-scripted ProSupport engineers
  • Hardware and software support, proactive issue resolution with telemetry-driven insights.
  • Next business day onsite support after remote diagnosis
  • Enable SupportAssist for fleet automated issue detection, proactive resolution and alerts
  • Self-heal before issues occurImprove Productivity
  • Benefit from hyperefficient resolution
More Information
SKU L5SL5_1OS3PS
Manufacturer DELL
Availability In Stock
Features
Web supportYes
TroubleshootingYes
Service typeProSupport
Service includedParts and Labour
Parts replacementYes
Number of years3 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityLATITUDE 5440 LATITUDE 5455
Technical details
Service includedParts and Labour
Number of years3 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityLATITUDE 5440 LATITUDE 5455
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Features
Web supportYes
TroubleshootingYes
Service typeProSupport
Service includedParts and Labour
Parts replacementYes
Number of years3 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityLATITUDE 5440 LATITUDE 5455
Technical details
Service includedParts and Labour
Number of years3 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityLATITUDE 5440 LATITUDE 5455